Mark43
Mark43 is the trusted leader in public safety technology, providing a secure, all-in-one platform for agencies to save time, stay compliant, and ensure community safety. Through innovative AI-powered tools and a modern cloud-native infrastructure, Mark43 empowers public safety agencies to enhance their operational efficiency, conduct instant reporting, and share real-time data. Designed specifically for first responders, Mark43 supports law enforcement and other public safety agencies in their mission to serve and protect communities.
Public Safety Software
Software Support Analyst II
5 days ago
Mark43
Mark43 is the trusted leader in public safety technology, providing a secure, all-in-one platform for agencies to save time, stay compliant, and ensure community safety. Through innovative AI-powered tools and a modern cloud-native infrastructure, Mark43 empowers public safety agencies to enhance their operational efficiency, conduct instant reporting, and share real-time data. Designed specifically for first responders, Mark43 supports law enforcement and other public safety agencies in their mission to serve and protect communities.
Public Safety Software
📋 Description
• Our mission is to empower communities and their governments with innovative technologies. • Create powerful, scalable, and elegant software for first responders. • Be on the front lines of customer support, interacting with public safety agencies. • Collaborate with various teams to provide insights into user perspectives.
🎯 Requirements
• Strong interpersonal skills, a clear and patient style of communication, and a keen mind for problem-solving. • Experience in Public Safety and a background in Customer Support. • A minimum of 2 years of professional experience in software support. • Adaptability to changing team dynamics and processes as Mark43 continues to grow.
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🇺🇸 United States – Remote
💰 Private Equity Round on 2023-03
⏰ Full Time
🟢 Junior
🟡 Mid-level
📞 Support Engineer
🚫👨🎓 No degree required
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