Customer Marketing Manager

4 days ago

Apply Now

Receive Emails with Similar Jobs

Introhive

WebsiteLinkedInAll Job Openings

Lead Generation • Lead Discovery • Contact Management • Data Automation • Relationship Management

201 - 500 employees

🔌 API

🤖 Artificial Intelligence

🤝 B2B

Description

• Reporting to the Vice President Marketing, the Customer Marketing Manager will lead our global customer marketing program, responsible for planning, executing, and measuring programmatic initiatives. • Through creative advocacy programs, compelling storytelling, and targeted engagement strategies, you will transform satisfied customers into active brand ambassadors. • This role works closely with the wider Marketing team as well as cross-functionally with Customer Success, Sales, Product Marketing, and Product Management to ensure alignment and maximize effectiveness.

Requirements

• Bachelor’s degree in Marketing, Business, or a related field. • 3 + years of experience in customer marketing or account management preferably in a global Tech or B2B SaaS environment. • Demonstrated success in developing and managing customer reference and advocacy programs. • Experience planning and executing customer events. • Exceptional communication and storytelling skills, with the ability to create compelling content. • Experience in the development and execution of integrated campaigns to support the upsell/cross-sell of products to an existing customer base. • Strong analytical skills and experience with marketing tools (e.g., HubSpot, Salesforce, Google Analytics). • A collaborative mindset with a track record of working across teams to achieve goals. • Strategic thinking ability and a proactive attitude, comfortable with change and managing multiple projects and stakeholders globally.

Benefits

• Flexible Work Hours • Remote Work Supported • Health & Dental Benefits • Employee EAP • Employee Resource Groups • Mentorship Programs • Continuing Education Programs • Unlimited Paid Time Off • Retirement Plans • Maternity/Parental Leave • A Chance to be Part of Something Great!