Director of Operations

6 days ago

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Invisible Technologies Inc.

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Productivity • Project Management • Data Clean-Up • Operations • Outsourcing

51 - 200

Description

• Invisible is the operations innovation company transforming how companies are built and run. • As the operations innovation company, high-performing operations are the heart of the value that we deliver to our clients. • The Director of Operations will be responsible for owning, building and strengthening our relationships with clients. • You will lead our Operations Managers to design processes, manage complex projects, and oversee a large-scale workforce. • A successful candidate will be able to set the vision for the client and the team. • You must have a role model service mentality, strive for operational improvements and efficiency, and possess the experience and skills to manage a team effectively at scale.

Requirements

• More than 5 years of experience in operations management in a client-facing capacity; proven track record delivering exceptional service. • Excellent communication skills, both verbal and written. • Strong management and leadership skills and ability to provide guidance and support to a team, including experience managing an organization of at least 30+ people (though 100+ would be preferred) across at least 2 layers of management. • Ability to work remotely and manage teams without in-person interaction. • Experience building and managing financial models, especially cost-driven analysis; comfortable with data analysis in spreadsheets, managing complex formulas and building processes. • Experience in capacity planning and project management. • Ability to think strategically with agility in complex and difficult situations. • Strong sense of urgency and ability to prioritize.

Benefits

• Working Times: US (EST or PST) Hours • Base: $120,000 • Base + Bonus Target: $165,000 • Eligible to receive company equity grant • Flexible Work Schedule / Un-accrued Vacation Days • Work Remotely