Enterprise Application Support Engineer

4 days ago

Apply Now

Receive Emails with Similar Jobs

ISC2

WebsiteLinkedInAll Job Openings

ISC2 is a leading organization focused on advancing the cybersecurity profession through various certification programs, training, and community initiatives. They offer opportunities for individuals to gain cybersecurity certifications, enhance their skills, and participate in events that foster professional growth and networking. ISC2 also emphasizes advocacy and education, working to empower individuals in their cybersecurity careers and promote diversity within the field.

vendor-neutral certifications • IT security training and certification • Information security training and certification • Application security training and certification • cybersecurity certification

201 - 500 employees

Founded 1989

🔒 Cybersecurity

📚 Education

👥 HR Tech

📋 Description

• Provide technical support and troubleshooting for enterprise applications, including Salesforce and eCommerce platforms. • Monitor application performance and implement improvements to enhance efficiency and reliability. • Collaborate with cross-functional teams to resolve technical issues and ensure seamless integration of applications. • Assist in the configuration, customization, and testing of Salesforce and eCommerce applications. • Develop and maintain documentation for application processes and procedures. • Conduct regular system audits and prepare reports on application performance and usage. • Stay current with industry trends and best practices to ensure the company's technology remains competitive. • Train end-users and provide ongoing support to ensure they can effectively utilize enterprise applications. • Support an inclusive culture that encourages, supports and celebrates diversity, equity, and inclusion; serve as a role model to promote DEI best practices. • Perform miscellaneous duties as assigned.

🎯 Requirements

• Strong understanding of Salesforce administration, including configuration, customization, and integration. • Excellent problem-solving and analytical skills. • Effective communication and interpersonal skills, with the ability to work effectively in a team environment. • Proven ability to manage multiple tasks and priorities in a fast-paced setting.