Business Analyst

5 days ago

Apply Now

Receive Emails with Similar Jobs

IVA'AL Solutions, LLC

WebsiteLinkedInAll Job Openings

Cyber Security • Behavioral Health Care • Program Management • Information Technology • Nursing

51 - 200 employees

🏛️ Government

🔒 Cybersecurity

Description

• Business Requirements Gathering: Elicit and document business requirements through interviews, workshops, and process mapping. • Analyze business processes and identify opportunities for improvement through Salesforce. • Translate business requirements into functional specifications for developers. • Salesforce Configuration: Configure Salesforce applications based on business requirements, including custom objects, fields, page layouts, and workflows. • Utilize Salesforce configuration tools to create and modify data and processes. • Test and validate Salesforce configurations to ensure they meet business needs. • Data Management: Import and export data into and out of Salesforce. • Cleanse and transform data to ensure data integrity. • Develop data validation rules and processes. • Documentation: Create and maintain clear and concise documentation of business processes, system requirements, and configuration details. • Develop user manuals and training materials. • Support: Provide end-user support for Salesforce applications, including troubleshooting issues and answering questions. • Assist with user adoption and training.

Requirements

• Bachelor's degree in Information Technology, Business Administration, or related field from a US accredited university. • 3-5 years of experience in business analysis or Salesforce administration. • Strong analytical and problem-solving skills. • Excellent communication and interpersonal skills. • Ability to work independently and as part of a team. • Proficiency in Microsoft Office Suite. • Salesforce Administrator certification preferred.