Consumer Insights Senior Analyst - Utilities & Automotive

6 days ago

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J.D. Power

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Market Research • Analysis • Insights • Data and Analytics • Customer Experience Management

501 - 1000 employees

Founded 1968

Description

• The Consumer Insights Sr. Analyst develops the analytics and data insights for J.D. Power’s customer satisfaction survey research-based business. • Analyze survey data to find insights to help clients improve customer satisfaction • Support the authoring of reports, presentations, and conference content that focuses on actionable insights to improve customer satisfaction • Perform ad-hoc analysis for industry or specific clients which may leverage internal, client, or third party data to enhance the value of insights • Demonstrate thought leadership across industries

Requirements

• Demonstrate experience performing data analysis and insights generation is required • Have worked in survey and/or market research industry • Education: Bachelor’s Degree (required), MA/MS/MBA (preferred) with a focus on behavioral sciences (Psychology, Marketing, Economics, Political Science) or Quantitative emphasis (e.g., statistics) • Basic or intermediate level of knowledge in statistics and data analysis (descriptive statistics), required advanced statistical skill (predictive modeling, multivariate statistics) preferred • Demonstrated experience using SPSS (or similar statistical software) with a background in survey research highly preferable • Strong data analytic skills—ability to analyze survey data, interpret survey results, and deliver insights • Articulate study findings in a clear and concise manner • Strong communication skills, both written and verbal • Proficient in MS Office Suite (PowerPoint, Excel, Word)

Benefits

• Leader Led • Remote First • Foster Flexibility • Reward Performance • Time Off Matters