Professional Services Engineer - Level I

3 days ago

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Jamf

WebsiteLinkedInAll Job Openings

Apple management • Mac Management • Mobile Device Management • Enterprise Mobility Management • iOS management

1001 - 5000

💰 $300M Post-IPO Secondary on 2021-09

Description

• Deliver professional services and training related to Jamf products • Assist with user adoption by implementing Jamf products • Provide remote and on-site customer services and training • Ensure successful implementation and sustainability for client environments • Teach certified training courses to customers and partners • Apply troubleshooting and problem-solving skills • Maintain knowledge of Jamf products and Apple technologies • Perform administrative activities in compliance with internal standards • Provide feedback and document feature requests • Mentor teammates and partners as assigned • Act as a project lead for internal projects

Requirements

• Minimum of 2 years of experience providing iOS and macOS related technical support or training to end-users (Required) • Minimum of 2 years providing administrative support for client management software (Required) • Bachelor’s Degree or equivalent experience (Required) • Jamf’s Associate, Tech and Admin level certifications (Preferred) • Experience providing administrative support for Jamf products and peripheral technologies (Preferred) • Server platform experience – Windows and Linux (Preferred) • Ability to interpret and deploy scripts written in Bash, Python, or Swift (Preferred) • Ability to adapt and solve challenges quickly and efficiently • Excellent presentation skills in small and large group settings to both technical and non-technical audiences • Ability to work independently and as part of a team • Self-starter, energetic, and highly motivated

Benefits

• Named a 2024 Best Companies to Work For by U.S. News • Named a 2024 Newsweek America’s Greatest Workplaces for Parents & Families • Named a 2024 PEOPLE Companies That Care by PEOPLE® and Great Place To Work® • Named a 2023 Best Workplaces for Women™ by Great Place to Work® and Fortune Magazine • 90% employee retention rate • Opportunity to make a real and meaningful impact for over 70,000 global customers • Volunteer time off to support communities • Encouragement to be yourself and value different perspectives • 22 of 25 world’s most valuable brands rely on Jamf • Over 100,000 Jamf Nation users