Professional Services Engineer - Trainer

3 days ago

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Jamf

WebsiteLinkedInAll Job Openings

Apple management • Mac Management • Mobile Device Management • Enterprise Mobility Management • iOS management

1001 - 5000

💰 $300M Post-IPO Secondary on 2021-09

Description

• Deliver professional services and training for Jamf products. • Gain user adoption and create customer loyalty by assisting with implementation. • Provide onboarding experience for new users, including installation and configuration. • Teach public and private instructor-led, certified training courses. • Assist in data migration from on-premise to cloud environments. • Maintain proficient product knowledge and apply troubleshooting skills. • Build effective solutions for customer challenges. • Perform administration activities such as timecard entry and expense reporting. • Mentor and support teammates and partners as needed.

Requirements

• Minimum of 2 years of experience providing iOS and macOS related technical support or training to end-users (Required). • Minimum of 2 years providing administrative support for client management software (Required). • Experience providing administrative support for Jamf products and peripheral technologies (Preferred). • Server platform experience – Windows and Linux (Preferred). • Ability to interpret and deploy scripts written in Bash, Python, or Swift (Preferred). • Ability to adapt and solve challenges quickly and efficiently. • Excellent presentation skills in small and large group settings to both technical and non-technical audiences in onsite and remote environments. • Ability to work independently and as part of a team. • Self-starter, energetic, and highly motivated.

Benefits

• Named a 2024 Best Companies to Work For by U.S. News • Named a 2024 Newsweek America’s Greatest Workplaces for Parents & Families • Named a 2024 PEOPLE Companies That Care by PEOPLE® and Great Place To Work® • Named a 2023 Best Workplaces for Women™ by Great Place to Work® and Fortune Magazine • Volunteer time off allows employees to support and give back to communities. • Encouragement to bring whole selves to work. • Opportunity to make a real impact for over 70,000 global customers. • 90% employee retention rate, valuing contributions from everyone. • 22 of 25 world’s most valuable brands rely on Jamf.