Director - Sales Operations & Enablement

September 15

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The Jackson Laboratory

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Nonprofit research • biomedical research • genomics • genetics • cancer

1001 - 5000

Description

• This role is a highly experienced and knowledgeable Sales Enablement professional responsible for leading a team to design, develop, and execute various approaches to improve sales performance and operational excellence. • Accomplished primarily through the design and maintenance of sales infrastructure (CRM), mining revenue/pipeline analytics to generate sales insights for management and individual sales team members, and the development and delivery of a sales training program to elevate team performance. • This role will research, develop, and leverage information from various internal sources to synthesize methodologies that improve management decision-making, monitor tactical execution, and guide the advancement of promotional strategy. • A particular emphasis for this role is the development of a world class global sales education program that expends to multiple teams and geographies within JMCRS. • This role will work tightly with Commercial Team Leadership to identify enablement and training gaps across global territories and commercial sales roles to enhance team performance. • The role will work directly with Marketing & product management to ensure training and operational team activity aligns with strategic product initiatives.

Requirements

• Bachelor’s degree in the life sciences required. • PhD in life sciences preferred. • 5-10 years of experience in a life sciences sales role. • 2-5 years of Sales Management or Sales Enablement experience. • Direct sales experience with academic, biopharma and large MNC accounts. • Ability to work in a matrix-based environment and with global sales colleagues. • 5+ years’ experience working with CRM to manage pipelines & sales activity (Salesforce experience required). • Experience with implementing Change Management Plans. • Focused on leveraging creativity to drive innovation within the JMCRS organization. • Ability to travel up to 50% of the time. • Demonstrated ability to be a positive team player across diverse internal and external organizations. • An open mind, excellent oral and written communication skills, a keen listening ability, attention to detail, and the ability to manage relationships with a diverse client base and work as part of an integrated team.