Director - Sales Operations

February 21

🔔 Pennsylvania – Remote

Although this job is listed in Pennsylvania, this company may be open to hiring remote in other states.

🎸 Tennessee – Remote

Although this job is listed in Tennessee, this company may be open to hiring remote in other states.

+1 more states

🔔 Pennsylvania – Remote 🎸 Tennessee – Remote ☕ Washington – Remote

💵 $135k - $162k / year

⏰ Full Time

🔴 Lead

⚙️ Operations

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Jones Lang LaSalle Americas, Inc.

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We provide commercial real estate services for corporations and investors across the globe that save money, increase productivity and improve sustainability.

10,000+ employees

📋 Description

• This role is for the Director of Sales Operations for the Client Growth & Tech Sales organization. • This Operations Partner role will be part of the Sales Operations & Planning team and will support key leaders across the Tech Sales & Tech Advisory teams. • This role will provide strategic and operational support by partnering with sellers, advisors, and team leadership on key activities: Drive forecasting process & partner with sales team to improve forecast accuracy. • Drive SFDC data hygiene processes. • Monitor and analyze sales performance metrics to identify areas of improvement. • Monitor and analyze NPS & VOC performance metrics to identify opportunities for key clients. • Support sellers sales play planning and execution. • Publish monthly reports and team newsletters to be shared with key stakeholders. • Partner with leaders and Reporting and Analysis team to create sales & seller performance reporting and action plans. • Support key stakeholder communication plans & deliverables. • Support advisory leadership in strategic roadmap planning. • Develop and maintain relationships with key internal stakeholders and customers. • Drive/support operational priorities as defined by sales leader. • Drive/support programs, priorities and asks from other groups that the sales and advisory teams are responsible for (marketing, operations, training, HR, etc.). • Collaborate with other functions to streamline processes, fix issues and optimize activities. • Share knowledge and successes with full Sales Operations team so benefits & improvements are identified and driven globally.

🎯 Requirements

• Bachelor's degree in Business Administration, Sales, or a related field (Master's degree preferred). • 2 - 4 years experience and proven track record of success in sales-related operations and execution activities that support growth and operational excellence. • Excellent leadership and communication skills, with the ability to influence and collaborate effectively with broad cross-functional teams to achieve growth & operational objectives. • Excellent executive communication skills in the following areas: creating senior executive storylines and talk tracks based on results & data; creating high-quality executive presentations (and driving the needed iterative, collaborative draft & review cycles); excellent verbal and written communications. • Strong Salesforce skills. • Excellent program management and deliverable creation skills. • Expertise leading diverse core teams through a strategic planning process toward a common goal. • Strong analytical skills with the ability to interpret data and generate actionable insights. • Extensive knowledge of sales processes, methodologies, and sales technology stack.

🏖️ Benefits

• 401(k) plan with matching company contributions • Comprehensive Medical, Dental & Vision Care • Paid parental leave at 100% of salary • Paid Time Off and Company Holidays