Salesforce Administrator

3 days ago

πŸ‡ΊπŸ‡Έ United States – Remote

🏈 Alabama – Remote

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🌡 Arizona – Remote

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+30 more states

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πŸ’΅ $62.4k - $99.9k / year

⏰ Full Time

🟒 Junior

πŸŒπŸ‘· Salesforce Administrator

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Description

β€’ The Salesforce Administrator ensures the reliable operation of Customer Relationship Management systems β€’ Coordinate upgrades and enhancements β€’ Oversee the availability and performance of the production environment β€’ Help improve performance through technology consulting and management of solution design β€’ Manage data integrity and cleanliness within Salesforce β€’ Perform data imports/exports, maintain data security, and enforce data quality standards β€’ Maintain comprehensive documentation of processes, procedures, and configurations within Salesforce β€’ Monitor the health and performance of applications and infrastructure β€’ Maintain necessary backup/restore services β€’ Collaborate with developers and operations teams to identify and resolve technical issues β€’ Implement security best practices and ensure compliance β€’ Support departmental staff and administration with systems solutions that work with Salesforce β€’ Provide ongoing user support, troubleshoot issues, and offer solutions β€’ Set up accounts and user permissions for assigned Salesforce users β€’ Review release notes for vendor upgrades to identify risks and opportunities β€’ Maintain all lower environments ensuring they are in sync with Production β€’ Manage systems associated with Salesforce β€’ Configure and customize Salesforce to meet requirements β€’ Design and implement workflow automation and approval processes β€’ Monitor, recommend, and implement technical process changes β€’ Improve administrative solutions to reduce cost-intensive maintenance β€’ Collaborate with the development team to integrate Salesforce with other applications β€’ Create reports, dashboards, and analytical insights for decision-making β€’ Maintain CI/CD pipelines using tools like Flosum, or Azure DevOps β€’ Stay up-to-date with Salesforce releases and best practices β€’ Deploy various releases to production and lower environments β€’ Maintain the code repository and the merging of new code

Requirements

β€’ 1+ years of experience, with an understanding of Salesforce's capabilities β€’ Communicate technical information to non-technical partners β€’ Experience with relational databases and data structures β€’ Experience with data management, including data import/export, data cleansing, and data quality best practices β€’ Experience partnering with matrixed based environments, working directly with SCRUM / Kanban teams and project-based needs β€’ Bachelor's degree in a relevant field β€’ 5+ years of experience in lieu of degree acceptable β€’ Professional Certification(s): Salesforce Administrator certification (e.g., Salesforce Certified Administrator) β€’ Proficiency in Salesforce Lighting, Salesforce Classic, and other Salesforce module (Sales Could, Service Cloud, Marketing Cloud) β€’ Experience with a GIT based code repository β€’ Experience with Salesforce.com implementations β€’ Knowledge of project and SCRUM management techniques β€’ Knowledge of application development technologies and methodologies

Benefits

β€’ High-quality, low-deductible medical insurance β€’ Low to no-cost dental and vision plans β€’ 5 weeks of paid time off (plus almost a dozen paid holidays) β€’ Employer-funded retirement β€’ Free tuition program β€’ Parental leave β€’ Mental health and wellbeing resources

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