Business Operations Lead

6 days ago

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Root Inc.

WebsiteLinkedInAll Job Openings

Car Insurance • Mobile App • Technology • Automotive Telematics • Insurance

1001 - 5000 employees

Founded 2015

💳 Fintech

👥 B2C

Description

• Define Procurement Standards: Develop and administer the department's procurement standard of practice, creating a contract with sourcing, legal, information security, and finance teams to promote transparency and efficiency. • Lead Vendor Outreach: Own and enhance our vendor outreach program in collaboration with marketing and procurement teams, establishing best-in-class tracking and communication standards. • Drive Third-Party Data Integration: Develop and implement a programmatic approach for third-party data explorations and integrations, ensuring alignment with QDST and operational leaders while coordinating commercial agreement milestones. • Establish Operational Excellence Metrics: Maintain and refine a framework to track operational excellence metrics, including identifying innovative ways to collect and analyze data continuously. • Oversee Experiment Tracking: Create a system to monitor the status and history of experiments across the organization, bringing clarity to hundreds of interventions annually. • Improve Expense Tracking: Develop frameworks to track actual expenses against budgets and layer in forecasts, enhancing financial hygiene and accountability.

Requirements

• Bachelor’s degree or equivalent experience required. • Proven ability to design and implement scalable operational frameworks that align with organizational goals. • Strong experience working across departments such as marketing, finance, legal, and procurement to align priorities and deliver results. • Self-starter and ability to work freely and effectively prioritize work. • Demonstrated ability to juggle multiple priorities. • Ability to handle ambiguity and quickly adapt when changes occur. • Exceptional written and oral communication skills. • High sense of professionalism while remaining empathetic. • Great attention to detail. • Curious in nature. • Proficiency in building and analyzing data points utilizing spreadsheets, particularly Google Sheets. • Experience handling vendor relations is preferred. • Basic knowledge and understanding of operational auditing principles is preferred. • Experience in designing and managing data integration and exploration initiatives is preferred.