JUNE GmbH
JUNE GmbH is a leading provider of case management and automation platforms for legal and administrative processes. Specializing in legal technology, JUNE integrates advanced artificial intelligence, including GenAI, AI Vision, NLP, and machine learning, to transform unstructured data into structured information seamlessly. Their platform supports various organizations, including law firms, legal departments, banks, and insurance companies, by automating workflows, enhancing efficiency, and enabling real-time collaboration. With features like AI-powered data extraction, OCR, translation, and document management, JUNE offers high-tech, cloud-based solutions that are easily accessible worldwide. The company comprises a skilled team of technologists and legal professionals dedicated to advancing legal operations across diverse sectors and jurisdictions.
Mass Litigation โข Legal Tech โข Legal Operations โข Legal Managed Services โข Cloud Platform
Senior Customer Success Manager - Legal Tech
February 13
JUNE GmbH
JUNE GmbH is a leading provider of case management and automation platforms for legal and administrative processes. Specializing in legal technology, JUNE integrates advanced artificial intelligence, including GenAI, AI Vision, NLP, and machine learning, to transform unstructured data into structured information seamlessly. Their platform supports various organizations, including law firms, legal departments, banks, and insurance companies, by automating workflows, enhancing efficiency, and enabling real-time collaboration. With features like AI-powered data extraction, OCR, translation, and document management, JUNE offers high-tech, cloud-based solutions that are easily accessible worldwide. The company comprises a skilled team of technologists and legal professionals dedicated to advancing legal operations across diverse sectors and jurisdictions.
Mass Litigation โข Legal Tech โข Legal Operations โข Legal Managed Services โข Cloud Platform
๐ Description
โข Customer retention and relationship management โข Training and onboarding development and facilitation โข Collaboration and continuous improvement with teams โข Documentation and analysis of customer support improvements
๐ฏ Requirements
โข Several years of experience in customer success, project management, or a similar role โข Experience in planning and executing complex projects and leading training sessions and workshops โข Strong technical understanding and expertise in digital solutions and software implementations โข Proven ability to maintain strategic relationships at the highest levels and work across departments โข Experience in creating and analyzing metrics to improve business processes and customer outcomes โข Excellent communication and moderation skills at all company levels โข Strong intuition for complex customer needs and the ability to develop long-term solutions โข High degree of responsibility, self-motivation, and proactive working style in a dynamic environment โข Strategic thinking, team leadership skills, and strong problem-solving abilities โข Very good German and good English language skills
๐๏ธ Benefits
โข Flexible working hours โข Home office options โข Performance-based compensation
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