MERSOR | Reward-ly.io
MERSOR | Reward-ly. io is an online platform specializing in personalized gifts, stylish gift sets, and unique gift ideas. They offer a wide selection of products including keychains, notebooks, wallets, phone cases, handbags, travel accessories, and personalized home and living items such as candles and jewelry. MERSOR targets both individual and corporate customers, providing gifts for various occasions and allowing members to earn points through their purchases. The company aims to provide high-quality, personalized shopping experiences, leveraging their wide range of products to cater to diverse customer needs.
Senior Customer Success Manager
February 7
MERSOR | Reward-ly.io
MERSOR | Reward-ly. io is an online platform specializing in personalized gifts, stylish gift sets, and unique gift ideas. They offer a wide selection of products including keychains, notebooks, wallets, phone cases, handbags, travel accessories, and personalized home and living items such as candles and jewelry. MERSOR targets both individual and corporate customers, providing gifts for various occasions and allowing members to earn points through their purchases. The company aims to provide high-quality, personalized shopping experiences, leveraging their wide range of products to cater to diverse customer needs.
📋 Description
• Du betreust unsere Geschäftskunden und hast einen Überblick über Wünsche, Bedürfnisse und offene Fragen • Du findest immer wieder neue Strategien zur Kundenbindung - von Events, Webinaren oder persönlichen Kontakt • Du sammelst Kundenfeedback, damit wir gemeinsam die Plattform weiterentwickeln können • Du erstellst passende Angebote und hilfst bei dem Onboarding auf unsere Geschenke-Plattform
🎯 Requirements
• Ein abgeschlossenes Wirtschaftsstudium, eine kaufmännische Ausbildung oder andere relevante Qualifikationen • Erfahrung im Vertrieb und/oder im Kundensupport • Empathie und Fingerspitzengefühl im Kundenkontakt • Überzeugungskraft und Verhandlungsgeschick • Deutsch auf C2+ Niveau und verhandlungssichere Englischkenntnisse
🏖️ Benefits
• Gestalte deinen Tag selbst mit unseren flexiblen Arbeitsstunden • Ob remote oder im Büro, dein Arbeitsort ist dir überlassen • Raum für eigene Ideen und deren Umsetzung • Verantwortungsvoller Aufgabenbereich mit einer steilen Lernkurve • Kostenlose Getränke & Snacks • Attraktive Mitarbeiter-Rabatte bei MERSOR und zahlreichen Partner-Unternehmen • Sympathisches und positives Arbeitsumfeld • Du hast einen Hund? Bring ihn doch gerne mit ins Büro! Denn bei uns sind Office Dogs erlaubt!
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