Senior Revenue Operations Manager

Yesterday

🇺🇸 United States – Remote

⚔️ Virginia – Remote

Although this job is listed in Virginia, this company may be open to hiring remote in other states.

💵 $120k - $135k / year

⏰ Full Time

🟠 Senior

💹 Revenue Operations

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K12 Insight

WebsiteLinkedInAll Job Openings

customer service • K12 customer service • school community engagement • K12 surveys • survey platform

51 - 200 employees

📚 Education

🏢 Enterprise

🤖 Artificial Intelligence

Description

• Oversee all revenue-generating processes across Sales, Marketing, and Client Experience, from lead generation to customer retention. • Analyze key revenue metrics to identify trends and provide actionable insights, improving the lead-to-customer journey. • Implement and refine Sales processes that enhance lead conversion rates, improve deal velocity, and maximize customer lifetime value. • Own key areas like quota setting, territory design, pipeline management, and sales process optimization. • Create and maintain forecast models and dashboards, delivering data-driven insights to support strategic decision-making. • Refine Ideal Customer Profiles (ICPs) and target personas to ensure alignment of strategies across Sales, Marketing, and Client Experience teams. • Lead the organization's revenue planning process to ensure alignment with company goals and analyze performance to identify areas for improvement. • Develop and maintain dashboards and reports to track key performance indicators (KPIs) such as Win Rate, Sales Cycle Length, Average Forecast Deal Value, and MOM Closed-Won Velocity. • Deliver regular performance reports and insights to leadership, highlighting trends and actionable areas for improvement. • Implement automation tools and processes to improve the efficiency and productivity of revenue operations. • Create and refine processes and tools that enhance efficiency and productivity across all revenue-generating teams. • Collaborate with Sales, Marketing, and Client Experience leaders to align goals, strategies, and execution plans. • Maintain data integrity across CRM, marketing automation, and analytics platforms to ensure accurate and timely decision-making. • Develop compensation plans for Sales, Client Experience, and Marketing teams that drive performance, align with company objectives, and ensure financial sustainability and compliance. • Partner with Learning and Development to design and manage a comprehensive sales enablement program, equipping teams with the necessary tools, resources, and content to engage prospects and close deals effectively.

Requirements

• Bachelor's degree in Business Administration, Marketing, or a related field. • 7+ years of experience in business-to-business (preferably enterprise) Sales/Revenue Operations, with a proven track record of success in developing and implementing strategies that drive revenue growth. • Experience working in a high-growth SaaS environment with a focus on field sales. • Experience managing CRMs, including Salesforce, and other sales technologies (e.g., sales efficiency tools, customer lifecycle management tools). • Familiarity with the following platforms: Strategic FP&A (Mosaic, Runway), Churn Management (Gainsight, Churn Zero) and Revenue Intelligence (Gong, Outreach). • Proven track record in designing and managing business processes like forecasting, territory and quota setting, and data management. • Strong analytical and problem-solving skills, with the ability to interpret data, make data-driven decisions, and prioritize effectively in ambiguous situations. • Excellent communication, interpersonal, and presentation skills, with the ability to collaborate effectively across teams and build cross-functional partnerships.

Benefits

• Generous vacation policy which includes 17 days of PTO (with increasing amounts for additional years of tenure), 2 volunteer days, the entire week of December 24 - January 1, and 8 additional holidays. • Competitive salaries with incentive pay for performance • Option of medical, dental and vision plans • Short-term disability, long-term disability and basic life insurance at no extra cost • 401K retirement savings plan with company match • Excellent choice of computer equipment and a monthly cell phone plan stipend • A commitment to individualized professional development (we believe in education!) • Trust - we're adults, no need to punch a clock or get approval to see a doctor during the workday.