Kantata
Kantata is a technology company focused on providing cloud-based professional services automation (PSA) solutions. Its platform offers features designed to enhance resource management, project management, financial management, and team collaboration. By integrating business intelligence and workflows, Kantata empowers organizations to manage their operations efficiently, optimize resource planning, and improve project outcomes. The company is designed to serve agencies, consultants, and professional services firms, helping them to scale operations and deliver exceptional client experiences.
Resource Management • Operations Management • Financial Management • Business Intelligence • Project Management
Senior Customer Success Manager
3 days ago
Kantata
Kantata is a technology company focused on providing cloud-based professional services automation (PSA) solutions. Its platform offers features designed to enhance resource management, project management, financial management, and team collaboration. By integrating business intelligence and workflows, Kantata empowers organizations to manage their operations efficiently, optimize resource planning, and improve project outcomes. The company is designed to serve agencies, consultants, and professional services firms, helping them to scale operations and deliver exceptional client experiences.
Resource Management • Operations Management • Financial Management • Business Intelligence • Project Management
📋 Description
• The Kantata Cloud for Professional Services™ gives businesses the clarity, control, and confidence they need to optimize resource planning and elevate operational performance. • Our purpose-built software helps professional services organizations optimize their most important asset: their people. • The Senior Customer Success Manager is responsible for creating a positive client journey and driving advocacy. • Enhancing the client lifecycle and ensuring ongoing value is delivered throughout the clients’ relationship. • Building strong rapport with customers and managing their relationships through the entire client journey.
🎯 Requirements
• Experience in professional services or fee-for-service businesses • Experience in account management, training, and customer support • Exceptional organization and time management skills • Ability to do light technical solutions and engage in consultative dialogue with clients • Flexibility and adaptability to change in a fast-paced environment
🏖️ Benefits
• An intentionally engaging and collaborative culture - ditch the silo! • Strong work-life balance that’s a true focus of the company • The chance to learn from some of the best people in the business • A vibrant, collaborative and devoted team, who still makes time for fun
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