Client Service Scheduling Specialist

October 30

Apply Now
Logo of Keller Executive Search International

Keller Executive Search International

Executive Search • Headhunting • CEO Succession Planning • C-Level Recruitment • Business Consulting and Services

11 - 50

Description

• Join us in collaboration with Delcoi as a Client Service Scheduling Specialist. • Play a vital role in supporting client operations through effective and timely appointment management. • This role is crucial in enhancing the client experience and streamlining service processes as our client base grows. • Efficiently book and schedule client service appointments, ensuring promptness and accuracy. • Provide clear communication to both technicians and clients regarding service details. • Adjust schedules and manage any necessary changes to appointments as they arise. • Track and organize records of all service appointments, including updates and cancellations. • Collaborate with the technical team to design optimal schedules that meet client needs. • Follow up with clients post-service to verify satisfaction and handle feedback. • Prioritize and respond to incoming service requests based on urgency. • Troubleshoot and resolve any scheduling conflicts or concerns.

Requirements

• Proven ability to thrive in a dynamic, high-paced environment • Background in appointment coordination or service scheduling (preferred) • Team-oriented mindset with the ability to work independently on daily tasks • Experience with digital scheduling tools or similar software platforms • High level of accuracy and attention to detail • Strong decision-making skills, capable of evaluating situations effectively • Excellent communication skills, both written and verbal • Outstanding organizational and time management abilities

Benefits

• Competitive salary package tailored to your experience • Permanent, full-time remote position • Generous paid time off – 30 days annually • Standard 5-day work week • Comprehensive health benefits package

Apply Now

Similar Jobs

October 26

Cohere Health

201 - 500

Lead Client Experience Support for a clinical intelligence company.

October 20

Grow client relationships and expand market presence in healthcare staffing for schools.

October 20

Businessolver

1001 - 5000

Manage client services for Businessolver’s benefits technology platform.

🇺🇸 United States – Remote

💵 $60k - $119k / year

💰 Private Equity Round on 2021-12

⏰ Full Time

🟡 Mid-level

🟠 Senior

📁 Client Services

🗽 H1B Visa Sponsor

October 17

S&P Global

10,000+

Manage onboarding and data processing for clients at S&P Global Market Intelligence.

Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or lior@remoterocketship.com