Sales Director - North America

November 5

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Kensing

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Description

• Sales Director SSE is responsible to lead and nurture high performance sales team and manage top strategic accounts to meet or exceed annual revenue and profitability targets. • Responsibility for maximizing our sales team potential, crafting, and executing sales plans, and meeting customers’ needs. • Responsible for direct leadership and mentorship of 4 +/- direct reports. • Responsible for all sales portfolios and direct management of select strategic accounts. • Achieve growth and hit sales targets by successfully managing the sales team. • Design and implement a strategic sales plan that meets customer needs and is aligned with company’s strategic plan. • Manage recruiting, objectives setting, coaching and performance monitoring of sales representatives. • Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs. • Set goals for direct reports and produce monthly forecasting reports (progression, targets, and budgets). • Present sales, revenue and expenses reports and realistic forecasts to the management team. • Identify emerging markets and market shifts while being fully aware of new products and competition status. • Adhere to all GMP Standards/Requirements. • Other duties as assigned.

Requirements

• Meet sales objectives and focus on customer retention as well as improving overall customer satisfaction. • Set strategies and targets for growth of customers in collaboration with business director. • Function as major point of contact to select strategic customers in assigned territory in all commercial matters and build deep customer relationships with all relevant customer stakeholders. • Acquire a thorough understanding of key customer needs and requirements. • Frequently conduct customer visits and prepare the meetings using all available tools and reports, coordinate, negotiate and close proposals. • Resolve any issues and problems faced by customers and deal with complaints to maintain trust. • Conduct market studies on potential new product opportunities by contacting customers to gather interest and test market demand. • Develop new business in existing or new markets and manage opportunity pipelines through generation and closing of new business opportunities. • Interface collaboratively with internal stakeholders including supply chain, purchasing, regulatory, legal and finance to create in a timely manner the best solution for the customer and extract maximum value. • Drive sales excellence process and assure implementation of call reports, strategic account plans, collection of key market and competitor data. • Work closely with Supply Chain/Operations to ensure inventory levels are maintained for sales forecasts and order fulfilment. • Keep up to date with changes and updates in the product portfolio and in the market. • Keep up to date on feedstock and upstream developments that impact product price movements. • Ability to communicate in a clear, focused, and concise manner with both internal and external customers.