KODIF
cx automation • customer service software • self-service tool • cx self-service automation • customer experience
11 - 50
Customer Success Manager
4 days ago
🇺🇸 United States – Remote
⏰ Full Time
🟢 Junior
🟡 Mid-level
🏆 Customer Success
🚫👨🎓 No degree required
🗽 H1B Visa Sponsor
KODIF
cx automation • customer service software • self-service tool • cx self-service automation • customer experience
11 - 50
Description
• About Us: Kodif is a B2B seed-stage, venture-backed startup empowering CX teams with data, automation, and Gen AI. • Role Overview: The Customer Success Manager owns the customer relationship after Go Live. • Responsibilities: Take over as the primary point of contact post-implementation, focusing on customer success.
Requirements
• 2-4 years of experience in customer success, account management, or project management in a SaaS environment. • Proven ability to navigate complex organizations and build relationships at multiple levels. • Passion for customer experience (CX) and AI-driven solutions. • Exceptional interpersonal and communication skills with a results-driven mindset.
Benefits
• Competitive salary and equity options. • Comprehensive health, dental, and vision insurance. • Opportunities for professional development and career growth.
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