Customer Success Manager
6 days ago
Description
• UpKeep is the leading cloud-based Asset Operations Management software. • Responsible for product adoption and customer engagement. • Collaborate cross-functionally to enhance customer experience.
Requirements
• Bachelor's Degree a plus in business, communications, or similar field • 2+ years experience in a customer-facing customer success or account management role • Experience with Salesforce • Experience with being measured by Gross Revenue Retention, Net Revenue Retention, or similar metrics • Experience with a previous cloud-based or SaaS company
Benefits
• Stock options and great benefits • Flexibility to work remote
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