Sales Strategy and Operations Manager

March 20

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Kong Inc.

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Kong Inc. is a company that provides a comprehensive API platform designed to facilitate API management, AI integration, and developer productivity. It offers solutions like Kong Gateway, Kong Konnect, and a variety of other tools targeted at managing and optimizing the API lifecycle. Kong's platform supports multi-cloud environments and is built to deliver high performance and security. It is notably recognized by Gartner as a leader in API management and supports innovations across industries like financial services, healthcare, and technology. The company emphasizes flexibility, security, and speed, making it a favored choice for enterprises looking to enhance their digital services through APIs. Kong also supports a robust community of developers and provides extensive integrations and plugins to streamline API management and operations.

API • APIs • web services • Cloud Services • big data

201 - 500 employees

Founded 2017

🔌 API

☁️ SaaS

🏢 Enterprise

💰 $100M Series D on 2021-02

📋 Description

• If you don’t think you meet all of the criteria below but are still interested in the job, please apply.  Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others. • Kong is looking for a seasoned Senior Sales Strategy & Operations Manager – AMS to join our Revenue Operations team. In this role, you’ll be a trusted business partner and the glue that connects sales teams with the broader organization. You will advocate for and advise the AMS GTM Leadership team, driving the definition and execution of key business initiatives. • This role requires a hands-on approach—from ideation to execution—to support a hyper-growth sales team. You should be a practitioner of full-funnel GTM Strategy & Operations, a self-starter who thrives in a fast-paced, data-driven environment, and someone with a curious, get-things-done mindset. • Clear, sales-focused communication is critical—you must translate insights, analysis, and key business decisions into language that resonates with sales teams. The successful candidate will report to the Sr. Director, Global Sales Strategy & Operations. • Preferred location: Chicago, Toronto.

🎯 Requirements

• Organization and order during busy periods with composure and focus. • Experience with SFDC (Sales Cloud, CPQ), Clari, Outreach, Zoominfo and similar tools • Demonstrable competence with Google G-Suite tools • Excellent quantitative and analytical skills, a data-driven mindset. Being agile and comfortable with pulling information from a wide variety of sources, and being able to synthesize it, and provide insights to the business. • Strong customer service attitude, ability to work independently and in a fast-paced environment • Excellent written and communication skills. • 5-8 year relevant business experience in strategy, operations, finance, management consulting or a similar role. (SaaS experience will be an advantage) • A team player who works well in a collaborative environment. • BA/BS in a quantitative field, MBA or related graduate degree a plus • If you don’t meet all of the requirements listed here, we still encourage you to apply because skills can be used in lots of different roles at Kong.

🏖️ Benefits

• Healthcare benefits • 401(k) plan • Short and long term disability benefits • Basic life and AD&D insurance