Associate Client Success Manager

4 days ago

🇺🇸 United States – Remote

⛰️ Colorado – Remote

Although this job is listed in Colorado, this company may be open to hiring remote in other states.

💵 $54k - $56k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🏆 Customer Success

🦅 H1B Visa Sponsor

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KPA

WebsiteLinkedInAll Job Openings

Human Resource Mangement • Sales & Finance Compliance • Software • F&I Compliance • Risk Management

201 - 500 employees

Founded 1993

📋 Compliance

☁️ SaaS

Description

• Founded in 1986, KPA is a leading provider of Workforce Compliance software and consulting services. • We succeed if our clients can send their employees home at night, having not experienced a workplace accident or injury. • The combination of software, consulting, and training helps clients identify, remedy, and prevent workplace safety and compliance problems so they can focus on what’s important – their core business. • Help us help keep people safe and businesses working efficiently. • Named as one of Built In Colorado’s Best Places to Work for five years in a row, KPA is made up of talented individuals working together for the greater good. • We’re here to help our clients build safe, thriving organizations, and we’re looking for people with a common goal to help us do it. • Position Description: The Associate Client Success Manager is responsible for driving the engagement, and on-going success of KPA’s client base. • The objective of the Associate Client Success Manager is to drive client retention and renewals and increase client utilization of our online software solution. • The Client Success Team is a rapidly expanding team within KPA, leading our growth as a SaaS company.

Requirements

• Minimum of 2 years in a customer-facing role, ideally in a Software as a Service (SaaS) company • Ability to build relationships and become a trusted partner to your assigned clients • Ability to communicate and resolve complex problems in a way that's digestible to others • Detail-oriented and able to prioritize multiple projects and deadlines simultaneously • Bachelor’s Degree or equivalent experience preferred • Technically inclined - experience learning a variety of software platforms. Training others on a software platform a bonus • The ideal candidate will be located in Mountain or Pacific Time Zone.

Benefits

• Medical • Dental • Vision • Flexible Spending Accounts • PTO • Paid and Floating Holidays • 401k with Company match and immediate vesting • Company-funded Life Insurance • Employee Assistance Programs • Mental Health Benefits • Pet Insurance