Customer Success Associate

5 days ago

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Simbe Robotics

WebsiteLinkedInAll Job Openings

11 - 50 employees

🛒 Retail

🤖 Artificial Intelligence

☁️ SaaS

💰 Convertible Note on 2022-07

Description

• As a Customer Success Associate, you will play a crucial role in ensuring our customers achieve their desired outcomes through the use of Simbe's products and services. • You will support the Customer Success team in managing customer relationships, driving product adoption, and ensuring overall satisfaction. • This is an excellent opportunity for an individual looking to grow their career in customer success with a fast-growing company.

Requirements

• Bachelor's degree in Business, Marketing, or a related field. • 1-2 years of experience in customer success, account management, or a related role in the technology sector. • Strong communication and interpersonal skills, with the ability to build relationships with customers and internal teams. • Empathetic and customer-centric mindset, with a proactive approach to problem-solving. • Familiarity with Jira and Salesforce is a plus. • Ability to work independently in a remote environment and manage multiple tasks simultaneously.

Benefits

The total compensation package for this position may also include equity compensation, in addition to a full range of medical, financial, and/or other benefits. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.