Sales Support Coordinator
December 1
Description
• Work closely with sales teams to achieve targets and monitor updates on new tours. • Working directly with clients to make changes if necessary and requote programs. • Address complex cases, including prebookings for group hotels, while coordinating with hotel teams to maintain targets. • Create a comprehensive database for US specialized groups, including hotels and supplier feedback. • Request hotel teams to negotiate rates, policies, and prepayment terms for over-target bookings. • Collaborate with local teams to manage and reduce budget overruns for groups. • Track pending hotel and service bookings, coordinating with local offices and reporting progress to sales managers. • Conduct regular assessments to enhance systems and sales support processes. • Initiate the development of specialized tours and groups, supporting sales efforts.
Requirements
• Strong understanding of European tourist destinations and travel trends. • Associate's degree in Business, Travel/Tourism, or a related field. • 2 years in travel or tourism roles OR strong knowledge of European history and culture / extensive travel experience. • Excellent attention to detail. • Good communication skills. • Strong analytical and forward-thinking skills. • Strong problem solver. • Good team player.
Benefits
• Opportunity to work in an international environment. • Stability: 100 Years at the top of our field and still pushing into new territory. • Progression: We reward high performers and look to promote key talent internally. • Learning and Development opportunities for growth and Upskilling. • A Supportive Management Culture and autonomous working environment. • Company Wide Bonus Scheme. • Dedicated Employee Engagement Activities. • Flexible & Hybrid Working. • Annual Awards and Recognition for high Performers. • Friendly and Collaborative work environment.
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