Customer Service Support Representative

1 hours ago

Apply Now

Receive Emails with Similar Jobs

Labcorp

WebsiteLinkedInAll Job Openings

10,000+

💰 Post-IPO Debt on 2019-06

Description

• Answer 80+ inbound calls per day from patients, doctor's office and/or private insurance carriers. • Initiate payment plans for patients for outstanding balances. • Routinely utilize multiple resources to resolve patient inquiries while on the phone • Maintain performance goals • Ability to become proficient with processes after completing a structured training program. • Ability to work and learn in a fast-paced environment • Attention to detail • Perform successfully in a team environment • Excellent organization skills • Proficiency navigating multiple computer screens and applications • Alpha-Numeric data entry proficiency • Excellent communication skills

Requirements

• High School Diploma or equivalent • Dedicated work from home space • Ability to manage time and tasks independently while maintaining productivity • Previous medical and/or call center experience a plus. • Internet download speed of at least 50 megabytes per second • No satellite internet • Ability to connect equipment to router/modem with Ethernet cord. • Equipment cannot be connected through Wi-Fi, mobile routers or mobile hotspot with ethernet port.

Benefits

• Work from home opportunity! • Quarterly variable bonus potential! • Generous paid time off! • Medical, Vision and Dental Insurance Options! • Flexible Spending Accounts! • 401k and Employee Stock Purchase plans! • No Charge Lab Testing! • Fitness Reimbursement Program! • And many more incentives!