1 hours ago
πΊπΈ United States β Remote
π΅ $15 - $21 / hour
β° Full Time
π‘ Mid-level
π Senior
π Customer Support
β’ Answer 80+ inbound calls per day from patients, doctor's office and/or private insurance carriers. β’ Initiate payment plans for patients for outstanding balances. β’ Routinely utilize multiple resources to resolve patient inquiries while on the phone β’ Maintain performance goals β’ Ability to become proficient with processes after completing a structured training program. β’ Ability to work and learn in a fast-paced environment β’ Attention to detail β’ Perform successfully in a team environment β’ Excellent organization skills β’ Proficiency navigating multiple computer screens and applications β’ Alpha-Numeric data entry proficiency β’ Excellent communication skills
β’ High School Diploma or equivalent β’ Dedicated work from home space β’ Ability to manage time and tasks independently while maintaining productivity β’ Previous medical and/or call center experience a plus. β’ Internet download speed of at least 50 megabytes per second β’ No satellite internet β’ Ability to connect equipment to router/modem with Ethernet cord. β’ Equipment cannot be connected through Wi-Fi, mobile routers or mobile hotspot with ethernet port.
β’ Work from home opportunity! β’ Quarterly variable bonus potential! β’ Generous paid time off! β’ Medical, Vision and Dental Insurance Options! β’ Flexible Spending Accounts! β’ 401k and Employee Stock Purchase plans! β’ No Charge Lab Testing! β’ Fitness Reimbursement Program! β’ And many more incentives!
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