Community Supports Specialist

December 10

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Lakeland Care

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Family Care • Care Management • Family Care Program • Long-Term Care

201 - 500 employees

⚕️ Healthcare Insurance

🤝 Non-profit

🧘 Wellness

Description

•Join our award-winning culture as we support members in your area! •Serve in a support capacity to Lakeland Care, Inc’s Interdisciplinary Team (IDT) staff and Provider Network. •Maintain a network of high-quality and culturally competent service providers to meet members’ needs. •Negotiate rates for service provider contracts. •Monitor provider contract compliance. •Build positive working relationships with service providers, IDT staff, and others to develop and maintain community resources necessary to meet the needs of Lakeland Care, Inc’s (LCI) population.

Requirements

•Bachelor’s degree in a human service field, business related field, or equivalent combination of education and experience (includes knowledge, skills, and abilities). •Minimum of two (2) or more years of experience working with the population(s) served in the Family Care program preferred. •Strong financial analysis skills required. •Strong mediation and negotiation skills, including the demonstrated ability to successfully negotiate rates, are strongly preferred. •Knowledge of service provider industry, subcontracting, and licensing and regulatory systems beneficial. •Knowledge of network provider contracting in a managed care model is a plus. •Knowledge of community resources and social service agencies. •Ability to develop effective working relationships with providers, external stakeholders, and care management staff. •Must have creative problem solving and critical thinking skills. •Must have excellent organization and interpersonal skills. •Must be flexible and cooperative. •Must have strong written and oral communication skills. •Must demonstrate proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook). •Must have exceptional verbal and written communication skills. •Current driver’s license, acceptable driving record and proof of adequate insurance required.