Customer Marketing Lead

October 17

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LeanTaaS

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lower wait times • nurse & patient satisfaction • predictive modeling • data science • patient access

201 - 500

💰 $130M Series D on 2020-12

Description

• We are a growth stage company that creates software solutions combining lean principles, predictive and prescriptive analytics, and machine learning to transform hospital and infusion center operations. • More than 180 health systems and over 1,000 hospitals and centers across 49 states rely on our award-winning products to increase patient access, decrease wait times, and reduce healthcare delivery costs. • LeanTaaS is seeking an experienced professional to join our growing team as a Customer Marketing lead. • You'll be responsible for creating/documenting customer success stories and implementing customer marketing initiatives that drive awareness, consideration, purchase, adoption, retention, and advocacy across our healthcare optimization solutions. • The role requires a deep understanding of our customers' experiences, challenges, and successes.

Requirements

• Bachelor's degree in Marketing, Communications, or related field • Experience in customer marketing, in B2B SaaS, or healthcare technology • Experience in marketing, communications, customer success, or sales roles • Strong storytelling abilities and excellent written and verbal communication skills • Proven track record of developing successful customer marketing programs • Experience managing cross-functional collaboration and customer story creation across multiple channels (e.g., webinars, case studies, presentations, etc.) • Ability to work cross-functionally across the organization and with customers, including working with senior executives and managing high-profile customer relationships • Ability to translate complex technical concepts into compelling customer stories • Ability to handle the logistics of managing customer participation in events and ensuring seamless execution • Proficiency in creating polished, professional presentations using PowerPoint and Google Slides, with attention to detail in design and content alignment • Excellent interpersonal skills • Customer First mentality

Benefits

• Intellectual and emotional satisfaction of solving tough operational problems in healthcare while improving patient access and saving lives! • Competitive compensation package that includes base salary, target bonus, and stock options • 401(k) Match • Comprehensive healthcare benefits • Generous Paid Time Off and Parental Leave • Monthly reimbursement for Skill Building • Monthly reimbursement for Wellness, Transportation, and/or Home Office • Education Reimbursement for select courses/programs