Strategic Account Manager

January 15

Apply Now

Receive Emails with Similar Jobs

Leap Tools

WebsiteLinkedInAll Job Openings

Leap Tools is a company specializing in augmented reality (AR) technology, offering innovative tools designed to enhance sales and consumer experiences. Their mission is to beautify spaces by making it faster and easier for consumers to realize their vision through their room visualizer, Roomvo. Leap Tools partners with both local retailers and global brands to bring unprecedented realism to room visualization, striving to impact the home decor industry significantly.

augmented reality • machine vision • technology • visualization • Javascript

51 - 200 employees

🥽 AR/VR

🛍️ eCommerce

🛒 Retail

📋 Description

•Manage the customer lifecycle and relationships for Partnership customers. •Be responsible for relationship building and metrics such as Customer Health and Retention. •Become a trusted advisor to Partners to understand their needs and help them achieve goals. •Develop technical knowledge of Roomvo products and integrations. •Drive requirements gathering meetings with Partners and internal teams. •Serve as a key voice of Partnership customers to internal teams. •Engage with customers to assess priorities and identify opportunities. •Work closely with Partners to achieve holistic success for them and Dealers. •Attend tradeshows and conventions hosted by partners. •Proactively provide assets and resources to Partners.

🎯 Requirements

•Experience in a Customer Success or Account Management role. •Direct experience working with customers and managing a book of business. •Ability to understand and articulate technical concepts to a variety of audiences. •Quickly learn and set up technically complex processes and tasks. •Detail-oriented while working alongside technical teams as well as zooming out on the big picture. •Professional and comfortable engaging C-suite executives both virtually and in person. •Can manage priorities under tight deadlines. •Comfortable using Google Workspace and Salesforce. •Clear communication skills, both written and verbal. •Willingness to travel to attend tradeshows and conferences as required. •Experience in SaaS is a plus. •Bonus asset: Fluency in a second language.

🏖️ Benefits

•Remote-first work culture. •Generous time off. •Parental leave program. •Work-from-home stipend. •Your birthday and the company's birthday are days off!