Project Manager - Growth

5 days ago

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LegalMatch

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Small Law Firm Marketing • Leads for Lawyers • Legal Lead Generation • Law Practice Marketing • Attorney Marketing

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Description

• LegalMatch is seeking a dynamic and analytical Project Manager to drive strategic initiatives aimed at solving customer problems. • The person that will thrive in this role is an obsessive problem solver--someone who is highly proactive, analytical, and focused on delivering impactful results. • Develop an in-depth understanding of customer problems and goals and ensure that LegalMatch’s platform is aligned to meet or exceed expectations. • Be accountable for delivering various success metrics including case conversion, client engagement, and others. • Partner closely with our Engineering team to translate business needs and product requirements into new solutions for customers. • Lead initiatives with other teams to identify gaps, create or improve processes, and proactively develop new solutions. • Work closely with cross-functional teams to ensure potential business opportunities and product development opportunities are reported and maximized. • Address all sorts of problems analytically to drive customer success and retention.

Requirements

• Demonstrates a can-do attitude, flexibility, and a willingness to learn and grow in new areas. • Problem solver; experiments with new approaches and techniques to improve work processes. • Team player with strong communication skills. • Background in SaaS growth hacking/growth marketing (including growth funnel optimization). • Strong analytical skills to address and solve various problems related to reputation, churn, and driving quality cases. • With significant entrepreneurial drive. • Willing to roll up sleeves to directly solve challenging problems. • Experience driving revenue growth and expansion with a portfolio of customers. • Experience implementing process improvement initiatives and creating new methodologies for an organization. • Customer-focused and innovative mindset when approaching new challenges.