IT Support Technician

4 days ago

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Leidos

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Defense • Intel • Sensors • Health Systems • Enterprise IT

10,000+

Description

• Perform Program / Project Management, Installation of Network Equipment, WAN/LAN Network Topologies, Network Cabling, and Customer Support. • Work in a Team Environment that includes Construction Project Management, Physical Security, Network Engineering, and Network Security Team Members. • Communicate effectively with cross-functional teams and customers. • Responsible for delivery and support of IT Services based on ITIL v3 best practices. • Provides Project Management and oversight of the installation of network equipment at new Locations, decommission and closing of Leidos locations. • Plan, develop, and implement Information Technology projects, schedule, and scope requirements. • Responsible for project closeout activities such as collecting lessons learned.

Requirements

• High School Diploma or GED with 4+ years of IT Support experience. • Ability to listen to and understand customer expectations and concerns. • Ability to define customer requirements and determine best technical solution. • Ability to multi-task, manage, and provide oversight to multiple projects. • Highly organized individual and ability to effectively communicate at a technical level. • Experience leading IT network or infrastructure projects. • Experience with IT project engineering best practices. • US Citizenship is required and able to obtain security clearance as needed. • A+, Network+, or Security+ Certifications preferred. • PMP Certified or ability to obtain preferred.

Benefits

• Competitive compensation • Health and Wellness programs • Income Protection • Paid Leave • Retirement