Network Support Technician I

16 hours ago

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PDI Technologies

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Analytics & Insights • Managed Services • Digital Transformation • Cloud & Hosting • Machine Learning

501 - 1000

Description

• Empower convenience retail and petroleum brands with technology solutions. • Provide remote technical support and troubleshooting for network issues. • Work on customer support interactions from queue.

Requirements

• Associate’s Degree in Computer Science, Information Technology, or equivalent work experience • Basic understanding of network protocols, including TCP/IP, DNS, and DHCP • Familiarity with network monitoring and diagnostic tools • Strong problem-solving skills and attention to detail • Excellent communication and customer service skills • Ability to work independently and in a team • Willingness to learn and adapt

Benefits

• Competitive salary • Market-competitive benefits • Quarterly perks program • Work-life balance with ample time off • Hybrid working arrangements • Continuous learning opportunities • Professional certifications • Leadership development programs • Supportive environment for diversity and inclusion