3 days ago
โข Utilize listening and problem-solving skills to troubleshoot client issues โข Keep clients informed of progression with issues and provide follow up as necessary โข Build peer relationships and collaborate with other departments as necessary to expedite resolutions โข Prepare and execute client trainings/documentation/presentations as necessitated by the job
โข Knowledge and experience with Microsoft SQL, Windows Server, IIS (Internet Information Services) required โข Bachelors or Masters Degree in the areas of Computer Science and/or Information Technology preferred โข Knowledge of accounting-based applications preferably in Construction, Service and/or related industries a definite asset โข Proven ability to work in a fast-paced environment and meet deadlines โข Proven ability to problem solve and teach others โข Excellent organizational, time management and customer service skills โข Excellent command of the English language (spoken and written)
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