Technical Support Representative
October 28
Description
• Utilize listening and problem-solving skills to troubleshoot client issues • Keep clients informed of progression with issues and provide follow up as necessary • Build peer relationships and collaborate with other departments as necessary to expedite resolutions • Prepare and execute client trainings/documentation/presentations as necessitated by the job
Requirements
• Knowledge and experience with Microsoft SQL, Windows Server, IIS (Internet Information Services) required • Bachelors or Masters Degree in the areas of Computer Science and/or Information Technology preferred • Knowledge of accounting-based applications preferably in Construction, Service and/or related industries a definite asset • Proven ability to work in a fast-paced environment and meet deadlines • Proven ability to problem solve and teach others • Excellent organizational, time management and customer service skills • Excellent command of the English language (spoken and written)
Apply NowSimilar Jobs
October 28
Jonas Software
1001 - 5000
Technical Support Representative at Jonas Software troubleshooting client technical issues.
October 28
Unison Infrastructure
51 - 200
Provide IT support for hardware and software issues at Unison Infrastructure.
October 27
LNB Solutions Inc.
2 - 10
Seeking Salesforce Admin & Copado Specialist for customer support at LNB Solutions.
October 26
Thinc Forward
51 - 200
IT Support Engineer providing enterprise-level assistance to customers in the US.
October 25
Oshkosh Corporation
10,000+
Technical Support Specialist for JLG providing customer support and equipment guidance.