Client Operations Technical Coordinator

March 21

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LetsGetChecked

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LetsGetChecked is a healthcare company that focuses on providing convenient at-home health solutions. They offer more than 30 different health tests, with results available online, as well as prescription medication delivery and virtual consultations. Their services cater to both individuals and businesses, transforming care for employers, health plans, and providers. The company aims to make healthcare more accessible by eliminating the need for appointments or clinic visits, providing physician-reviewed results, and ensuring secure, encrypted transactions. LetsGetChecked's digital platform is supported by a team of over 30 experts and has been utilized by over 10 million kits. They offer specific health insights and preventative care solutions for men's health, women's health, sexual health, and wellness, along with medication delivery and consultation services.

healthtesting • health • wellbeing • home health testing • lab testing

501 - 1000 employees

Founded 2015

⚕️ Healthcare Insurance

👥 B2C

📡 Telecommunications

📋 Description

• LetsGetChecked is a global healthcare solutions company that provides the tools to manage health from home through health testing, virtual care, genetic sequencing, and medication delivery for a wide range of health and wellness conditions. • In this role, you will work closely with the Client Operations Engineer to support the configuration and management of client programs across multiple systems. • Your primary responsibilities will include assisting with client file ingestion, performing audits and quality checks, and providing general support for client configuration activities. • Assist with client file ingestion, ensuring accurate and timely transfer of client data. • Perform audits and quality checks to verify the integrity and completeness of client configurations. • Collaborate with the Client Operations Engineer to address any issues or gaps in client program setup. • Provide general support for client configuration activities, including data entry, documentation, and coordination with internal teams. • Maintain up-to-date records and documentation related to client configurations and program changes. • Monitor and track client configuration requests, ensuring timely and accurate completion. • Assist in troubleshooting and resolving client configuration-related issues, escalating as necessary.

🎯 Requirements

• Bachelor's degree in a relevant field or equivalent experience. • Strong attention to detail and ability to work with complex data sets. • Excellent organizational and time management skills. Proficient in using various software applications and tools used at LetsGetChecked. • Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams. • Prior experience in client operations, configuration management, or a similar role is preferred. • Knowledge of healthcare industry regulations and compliance standards is a plus.

🏖️ Benefits

• Health, dental & vision insurance • 401k Matching contribution • Employee Assistance Programme • Annual Compensation Reviews • Flexible PTO Policy and 3 paid volunteer days per year • Free monthly LetsGetChecked tests as we are not only focused on the well being of our patients but also the well being of our teams • A referral bonus programme to reward you for helping us hire the best talent • Internal Opportunities and Careers Clinics to help you progress your career • Maternity, Paternity, Parental and Wedding leave