Senior Backend Engineer - Customer Engineering

3 days ago

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Level AI

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💰 $20M Series B on 2022-03

Description

• Level AI was founded in 2019 and is a Series C startup headquartered in Mountain View, California. • Level AI revolutionizes customer engagement by transforming contact centers into strategic assets. • Our AI-native platform leverages advanced technologies such as Large Language Models to extract deep insights from customer interactions. • By providing actionable intelligence, Level AI empowers organizations to enhance customer experience and drive growth. • Consistently updated with the latest AI innovations, Level AI stands as the most adaptive and forward-thinking solution in the industry. • Empowering contact center stakeholders with real-time insights, our tech facilitates data-driven decision-making for contact centers, enhancing service levels and agent performance. • As a vital team member, you'll work on high-impact projects shaping the future of AI-driven enterprise applications alongside experts from Amazon, Facebook, Google, and more. • At Level AI, expect a dynamic journey of fun, learning, and growth. Ready to redefine possibilities? Join us! • Competencies: Python, Django, Relational database understanding (viz: PostgreSQL, SQL), ETL, Database design, Strong experience in designing REST APIs, Cache, Redis, Celery, CI/CD, GCP, Kubernetes and Docker.

Requirements

• Qualification: B.E/B.Tech/M.E/M.Tech from tier 1/2 Engineering institutes with relevant work experience with a top technology company. • Minimum 4 years of backend experience. Experience in at least one higher-level language, preferably Python. • Experience in Django is highly desirable. • Good understanding of relational databases, data management, and REST API design. • Some machine learning experience in the context of NLP would be preferable. • Excellent problem-solving skills. • Possess an extremely sound understanding of areas in the basic areas of Computer Science such as Algorithms, Data Structures, Object Oriented Design, Databases.