Help Desk Associate

November 4

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Logo of Level 10, LLC

Level 10, LLC

Retail POS Staging & Integration β€’ Key Injection β€’ Retail IT Hardware Procurement: Apple, Toshiba, HP, Motorola, Honeywell, Epson, Intermec, Zebra, VeriFone, IPC, & Dell. β€’ Retail IT Repair & Maintenance Services β€’ Retail Store Field Services

Description

β€’ Provide front line technical support for IT systems β€’ Troubleshoot hardware and network issues β€’ Manage incident resolution and user assistance β€’ Fulfill service requests and maintain knowledge base β€’ Monitor performance metrics and report results

Requirements

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