Account Manager II

October 25

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Economic Development • Labor Market Data • Economic Impact Analysis • Business Development • Higher Education

501 - 1000

Description

• An Account Manager II is responsible for building strong client relationships to drive and grow revenue. Key responsibilities include addressing customer inquiries, identifying solutions, and collaborating closely with other departments to deliver an outstanding customer experience.

Requirements

• 3+ years of experience in a similar role with a technology company, preferred with a bachelor's degree. • Excellent written and verbal communication skills, able to create compelling presentations and deliver great customer service. • Strong interpersonal, negotiation, and problem-solving skills for understanding client needs and driving renewal, cross-sell, and up-sell outcomes. • Proficient in using spreadsheets, presentations, and data analysis tools to present information effectively. • Thrives in client collaboration to solve challenges, with solid knowledge of products/services to match solutions to needs. • Strong organizational skills to manage multiple priorities, maintain high activity levels, and succeed in a competitive environment. • A continuous learner, focused on developing win-win outcomes for clients and the company.