Customer Service Help Desk Analyst - English (Speaking)
March 17
📋 Description
• Provide Service Desk support to external customers and users. • Receive, document and track all incoming customer/user calls for immediate remedy and closure. • Utilize computer and database information to update incident status. • Serve as the single point of contact (SPOC) for incidents, including owning the call through closure.
🎯 Requirements
• Fluent in English. • Legal documentation to work in Philippines. • Experience in Customer Service, IT Support, Technical Support or related fields.
🏖️ Benefits
• Internet bill reimbursement. • Private health insurance. • Full training provided and dozens of E-Learning courses available.
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