Senior Technical Support Engineer - SONiC Specialist

Yesterday

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TMS

Consulting β€’ Software Development β€’ IOT Consulting β€’ Product Development β€’ Product Testing

51 - 200

Description

β€’ Provide expert-level triage and escalation support to frontline TAC engineers. β€’ Troubleshoot complex issues across a distributed network. β€’ Share lessons learned in documentation and training. β€’ Collaborate with engineering and product teams to resolve technical issues.

Requirements

β€’ Minimum 3-5 years of working knowledge with SONiC in production environments. β€’ Minimum of 10 years working in the computer networking field. β€’ Proven ability to act as a Level 3 support engineer. β€’ Strong troubleshooting skills across distributed networks and various Network Operating Systems.

Benefits

β€’ Competitive salary and comprehensive benefits package. β€’ Access to continuous learning and development opportunities.

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