Growth Account Manager - EMEA

March 4

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Lokalise

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Lokalise is a software company specializing in localization and translation solutions for digital products. It offers a comprehensive suite of tools to automate and manage the translation of mobile apps, websites, software, games, and live chat. Featuring AI-driven translation, in-context editors, and robust integrations with platforms like Figma, Github, and Wordpress, Lokalise helps teams streamline their localization processes. The service is designed to bolster international growth by simplifying translation workflows, making it easier to expand into new markets while maintaining high-quality user experiences. It is particularly useful for developers, product managers, localization managers, and customer service teams looking to enhance their global reach efficiently.

API • Startup • Web Development • mobile app localization • game localization

201 - 500 employees

Founded 2017

☁️ SaaS

🔌 API

🤝 B2B

💰 $50M Series B on 2021-12

📋 Description

• Manage a high volume of customer accounts: Efficiently prioritise and manage activities to ensure all clients receive the attention and support needed to succeed with Lokalise. • Drive revenue growth: Use modern outbound techniques to identify and execute on cross-sell, upsell, and upgrade opportunities within your portfolio of accounts. • Develop strong customer relationships: Engage with customers regularly through calls, emails, and video meetings to build trust and uncover opportunities to expand the relationship. • Monitor account health: Track customer usage metrics and proactively address potential challenges to ensure retention and satisfaction. • Optimise time management: Leverage tools and processes to balance daily activities, pipeline generation, and customer engagement efficiently. • Collaborate cross-functionally: Partner with Sales Development, Customer Success, and Product teams to deliver tailored solutions that meet client needs. • Achieve and exceed revenue targets: Consistently hit or exceed monthly, quarterly, and annual upsell, retention, and growth goals. • Maintain accurate records: Update Salesforce with all account activities, ensuring clear visibility into account health, pipeline opportunities, and performance metrics.

🎯 Requirements

• 1–2 years of experience in account management, sales, or a customer-facing role, preferably within a SaaS or technology environment. • Proven ability to manage a high volume of accounts while maintaining quality and achieving targets. • Strong activity management skills, with the ability to prioritise tasks and maximise productivity in a fast-paced environment. • Experience executing modern outbound sales strategies, including leveraging tools like LinkedIn Sales Navigator, Outreach.io, or Salesloft. • Exceptional communication and relationship-building skills, with the ability to engage stakeholders at all levels. • Proficiency in using CRM tools like Salesforce to track activities and manage accounts effectively.

🏖️ Benefits

• Competitive salary and employee stock options plan • Fully remote and flexible working hours • Co-working budget • Unlimited vacation policy • Top-notch tech equipment for your work • Learning & Development program • Health insurance • Wellness benefits • Mental health support - every employee has access to a dedicated mental health platform • Great startup atmosphere, team spirit, and team events