Key Account Manager - Law Firms

January 24

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Questel

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Questel is a world leader in providing integrated solutions for intellectual property and innovation management. The company specializes in offering services such as patent and trademark solutions, IP management software, and innovation strategy. With a focus on enhancing patent prosecution through AI-driven platforms, Questel serves over 20,000 clients in more than 30 countries. It aims to improve the management of intellectual property by incorporating business intelligence, data solutions, and IP maintenance. Questel is committed to technological advancement, with a vast network supporting IP services globally.

Technology Scouting • Portfolio Pruning • Licensing IN & M&A • Search and Analyze • IP cost management

1001 - 5000 employees

🤖 Artificial Intelligence

🏢 Enterprise

☁️ SaaS

💰 Private Equity Round on 2020-11

📋 Description

• As part of our EMEA Sales Team, you will be responsible to lead efforts to identify, expand and/or develop new revenue. • Collaboratively work to understand clients’ business objectives and ensure Questel’s services are delivered on time and with the utmost quality. • Develop and maintain an effective business, sales, and marketing plan for assigned territory (UK). • Manage and grow your portfolio of existing accounts, up and cross selling. • Prospect and develop a new portfolio of clients with support from Inside sales and marketing department. • Address targeted prospects, demonstrate strategic use and value of our solutions (ROI). • Monitor competitive landscape at your customers and in the market. • Manage a complex sales process which can have a sales cycle of up to 8 months. • Educate clients on all existing and new offerings. • Leverage presales and customer success resources to retain customers. • Attend events (conferences, exhibitions) and represent the company at trade shows.

🎯 Requirements

• Minimum of 2 years of experience in key account management, preferably within the legal or IP industry. • Experience working with law firms is highly desirable. • Bachelor’s degree in Business, Law, or a related field. • A background in IP or legal services is a plus. • Language skills: native English speaker • Demonstrated experience in both SaaS and Services • Ability to interact with law firm customers, understand their needs, create solutions, and grow revenue • Proven top performer (track record of selling and closing transactions over 100K service) • History of continuously innovating on and improving sales processes and techniques • Team experience (entrepreneurship, etc.) • Passion for customer relationship and leading edge technologies • Mastering of closing deals with C-level • Training in “solution” or “customer-centric” selling • Excellent presentation, negotiation and communication skills • Completely at ease to report, forecast and plan its activity using a CRM (Salesforce)

🏖️ Benefits

• Full-time, permanent position • Competitive package including a very attractive uncapped commission plan • Dive into agility and growth in a dynamic setting, supported by structured onboarding and continuous learning for your success! • Thrive in a flat hierarchy that champions courtesy, honesty, and courage. • Work with a diverse range of prestigious international clients (Fortune 500, CAC40etc.) • International teams: offices in the USA, EMEA and APAC