Virtual Designer

Yesterday

🇺🇸 United States – Remote

🌲 North Carolina – Remote

Although this job is listed in North Carolina, this company may be open to hiring remote in other states.

💵 $17 - $29 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

✍️ Designer

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Lowe's Companies, Inc.

WebsiteLinkedInAll Job Openings

Home Improvement • retail • home and garden • DIY

10,000+ employees

Founded 1946

🛒 Retail

Description

• Responsible for providing superior customer service by designing kitchens using computer – aided drafting 20/20 software. • From specifications provided by Kitchen Sales Specialist and / or customer, prepare detailed design to meet customer needs. • Create interior spaces that reflect customers’ needs and tastes. • When necessary, follow – up with store Sales Specialist for any information necessary to complete design project. • Cross training with role of Kitchen Sales Specialist may be required. • Provides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures and programs. • Listens to and responds knowledgeably and promptly to customer and employee questions. • Demonstrates sincere appreciation to customers. • Communicates information to customers regarding all stock, special order merchandise, feature benefits, application, and warranty information related to Lowe’s programs. • Listens to, identifies, anticipates, and responds to customer needs. • Displays a keen understanding of local competitive offerings; recognizing and communicating the advantages of Lowe’s products and services to employees and customers. • Works with customers to create design and details, researches ideas based on customers’ plans, recommends products/services, and provides customers with project estimates consistently gaining customers commitment to close the sale. • Follows-up with customers to ensure all order and project requirements are satisfactorily met. • Serves as point of contact on all designs and/or installs within department. • Monitors order status of products and special orders and communicates updates or issues with customers and Lowe’s associates (e.g., Receiving, Delivery, and Install staff) as needed. • Enters, processes, and tracks customer orders and installations to manage customer follow-up and completion of order/project according to schedule. • In addition to the above responsibilities, this individual is held accountable for other duties as assigned.

Requirements