Designer - Researcher

4 days ago

🇺🇸 United States – Remote

🏈 Alabama – Remote

Although this job is listed in Alabama, this company may be open to hiring remote in other states.

🌵 Arizona – Remote

Although this job is listed in Arizona, this company may be open to hiring remote in other states.

+26 more states

🏈 Alabama – Remote 🌵 Arizona – Remote 🏄 California – Remote ⛰️ Colorado – Remote 🐊 Florida – Remote 🌽 Illinois – Remote ⚜️ Louisiana – Remote 🦞 Maine – Remote 🎰 Nevada – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote 🌲 North Carolina – Remote 🌪️ Oklahoma – Remote 🌲 Oregon – Remote 🦀 Maryland – Remote 🍂 Massachusetts – Remote 🚗 Michigan – Remote ❄️ Minnesota – Remote 🏰 Missouri – Remote 🔔 Pennsylvania – Remote ⚓ Rhode Island – Remote 🌴 South Carolina – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ⛷️ Utah – Remote ⚔️ Virginia – Remote ☕ Washington – Remote 🧀 Wisconsin – Remote

💵 $97.8k - $114k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

✍️ Designer

🦅 H1B Visa Sponsor

Apply Now

Receive Emails with Similar Jobs

Nava

WebsiteLinkedInAll Job Openings

Reimagining critical government services

201 - 500 employees

Founded 2015

🏛️ Government

🤝 B2B

☁️ SaaS

Description

• Nava is a consultancy and public benefit corporation working to make government services simple, effective, and accessible to all. • We work with government agencies to improve how people apply for benefits, navigate their health care, and more. • The Designer/Researcher helps drive this mission forward by collaborating on design and research efforts. • You'll work on cross-functional teams, from concept to implementation, championing user needs.

Requirements

• At least four years of experience as a service designer or user experience designer working with product teams in a professional work environment • Experience mapping and driving systemic improvements within complex service environments • Experience in designing, testing, and implementing digital services • Experience designing with web and responsive user interface best practices • A relentlessly curious mindset that is never satisfied with easy answers and able to quickly pick up new knowledge • Equal parts systems thinker and advocate for users • Highly resourceful, reliable, organized, and detail-oriented • Ability to think strategically around trade-offs and short-term vs. long-term benefits in complex ecosystems • Ability to build and form strong collaborative relationships with the internal team and external partners • An adaptive, empathetic, and positive mindset • Excellent communication skills

Benefits

• Competitive benefits: We prioritize your well-being, offering highly competitive medical, dental, and vision benefits. • Generous time off: Enjoy 20 days of accrued PTO, 12 paid federal holidays, 5 prorated floating holidays, and unlimited sick leave. • Annual discretionary bonus: Paid annually to eligible employees. When Nava does well, you do well. • Parental leave: Receive 16 weeks of fully paid parental leave and weekly meal deliveries during your leave. • Employee wellness program: Access our comprehensive Employee Wellness Program. • Virtual doctor visits: Enjoy zero copay virtual doctor visits through UHC. • Fertility support: Benefit from fertility support and treatment options. • Sabbatical leave: We offer a sabbatical leave program. • 401k contributions: We match 4% of your salary in 401k contributions. • Flexible work arrangements: We offer flexible work arrangements to suit your needs. • Home office setup: Receive assistance with your home office setup and a monthly phone allowance. • Utilities reimbursement: Get a monthly partial reimbursement for utilities (where applicable). • Learning and development: Access our comprehensive learning and development program. • Tuition and Professional development budget: Receive a prorated annual tuition and professional development budget and a LinkedIn Learning license. • Equity stock options: Benefit from equity stock options. • Employee referral program: Participate in our employee referral program. • Commuter benefits: Enjoy commuter benefits. • Insurance coverage: Receive short and long-term disability insurance, as well as life and accidental death insurance. • Inclusive culture: Join our diverse, inclusive, highly collaborative, and vibrant culture that supports remote work.