Luminary Group
Luminary Group is a global life sciences consultancy that specializes in a range of services including staffing, consulting, and regulatory affairs outsourcing. They provide expertise in areas such as pharmacovigilance, market access, product development, and artificial intelligence applied to real-world evidence. Additionally, they focus on biotechnology, medical devices, and clinical trials, offering comprehensive solutions to clients across various therapeutic areas like oncology, cardiology, and rare diseases.
Executive Search • Headhunting • Consulting • Life Sciences • Pharmacovigilence
Client Service Manager
February 16
Luminary Group
Luminary Group is a global life sciences consultancy that specializes in a range of services including staffing, consulting, and regulatory affairs outsourcing. They provide expertise in areas such as pharmacovigilance, market access, product development, and artificial intelligence applied to real-world evidence. Additionally, they focus on biotechnology, medical devices, and clinical trials, offering comprehensive solutions to clients across various therapeutic areas like oncology, cardiology, and rare diseases.
Executive Search • Headhunting • Consulting • Life Sciences • Pharmacovigilence
📋 Description
• This is a role that is 50% client relations and 50% travel planning. • The role demands attention to detail, quick turnaround time, and a strong dedication to providing the highest level customer experience possible. • The position will involve some off-hours emailing but grants a high level of autonomy as well.
🎯 Requirements
• Bachelor’s Degree or equivalent • Minimum 3 years of Customer Service/Sales experience with high-touch clientele in a Luxury Industry (preferably in Luxury Travel) • Client focused ethos, committed to delivering purely positive outcomes • Exceptional organizational skills with an aptitude for multi-tasking • Strong ability to manage, distribute, and prioritize tasks • Extremely Customer oriented • Competent with software tools and technology • Excellent verbal and written communication skills • Diligent attention to detail • Deep passion/excitement for world travel • Extremely strong time management skills • Self-motivated with a strong work ethic to service clients • Willing to go the “extra mile” to surprise and delight customers
🏖️ Benefits
• Competitive Salary • Revenue Share Offering • Healthcare Benefits • 401k Offering • Annual Team Retreat • Special access to reduced rates at luxury hotels • Regular, company-sponsored travel on familiarization or “FAM” trips to properties around the world
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🇺🇸 United States – Remote
💰 Venture Round on 2015-02
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