Global Account Consultant

October 25

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Lyra Health

WebsiteLinkedInAll Job Openings

Behavioral health • mental health • digital health

501 - 1000 employees

Founded 2015

⚕️ Healthcare Insurance

☁️ SaaS

👥 HR Tech

💰 $235M Series F on 2022-01

Description

• Lyra is transforming mental health care through technology with a human touch. • Opportunity to serve as a global subject matter expert for Workforce Mental Health customers. • Contribute towards retention and growth by collaborating with the Customer Success Manager. • Managing customer relationships while working effectively with internal stakeholders and partners globally. • Requires excellent communication skills and experience managing EAP customers globally.

Requirements

• 5+ years of experience managing relationships with customers, at least three of these within an EAP setting. • Global experience is highly desirable. • Excellent verbal and written communication skills • Ability to innovate and creatively solve problems in a highly collaborative manner • Strong project management skills and a demonstrated ability to work successfully on cross-functional teams • Ability to prioritize and multitask, balancing the needs of multiple customers • Ability to effectively negotiate between different parties to achieve mutually beneficial outcomes

Benefits

• Comprehensive healthcare coverage (including medical, dental, vision, FSA/HSA, life and disability insurances) • Lyra for Lyrians; coaching and therapy services • Equity in the company through discretionary restricted stock units • Competitive time off with pay policies including vacation, sick days, and company holidays • Paid parental leave • 401K retirement benefits • Monthly tech stipend • Well-being perks and activities, surprise swag, regular community celebrations…and more!