Solutions Architect

December 10, 2024

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Managed Solution

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Managed Solution is a leading Managed IT Services provider specializing in Microsoft technologies. They offer a range of services including IT help desk, Microsoft consulting, security services, Azure cloud managed services, and business process automation. As a top Microsoft Service Provider in the US, Managed Solution boasts numerous Microsoft certifications and accommodates clients with a 24/7/365 US-based helpdesk. They focus on leveraging cutting-edge technology to enhance employee lifecycle management, employee engagement, and technology mergers and acquisitions. With a presence across the US, Managed Solution is dedicated to providing comprehensive IT support and cloud services to various industries, including healthcare and life sciences technology services.

Managed Services • Professional Service • Cloud Office 365 • Unified Communications • Desktop/Device Management

51 - 200 employees

Founded 2002

🏢 Enterprise

☁️ SaaS

📋 Description

• The Solutions Architect provides senior consultative services and project scoping, implementation, and technical remediation work for Professional and Managed Services clients. • Responsible for designing, implementing, and remedying complex solutions across a broad range of technologies, with a focus on Microsoft services. • Acts in a senior capacity within the Professional Services team. • Architects end-state solutions and migration/implementations plans for large-scale deployments/build-outs of technical environments. • Provides highly visible project work and consultation for Managed Solution’s Professional and Managed Services clients. • Meeting with clients to identify technical requirements; designing, presenting solutions in presales meetings. • Providing architecture, consulting, project implementation, and high-level troubleshooting. • Demonstrating commitment to continuous learning and development related to specialization areas. • Acts as project lead for assigned projects.

🎯 Requirements

• Bachelors’ degree in Computer Science, Computer Engineering, or related field • Minimum of 10 years in an IT role, with 8+ years of relevant consultative or professional services experience at an MSP or other outsourced IT vendor • 5+ years of experience migrating/deploying cloud infrastructure (Azure, Office365) required • Equivalent combinations of education, experience, and skillsets will also be considered • Demonstrated success as a consultant for Microsoft services in a variety of customer contexts • Experience planning and implementing numerous successful M365/Office365/Azure deployments and migrations • Flexibility to consult and work in both SMB and enterprise environments is required for this role • Demonstrated fluency with M365 architecture trends, technical conditions, and future direction • Demonstrated success in a presales capacity • High levels of project ownership and individual accountability in a results-oriented environment • Demonstrated excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers • Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service

🏖️ Benefits

• PTO – earn up to 10 days in year 1; 15 days in year 2; and 20 days in years 3+ • 40 hours of Sick Time per calendar year • 401k – Eligibility after 90 days; Managed Solution matches 50% of your first 6% in contributions, starting after 90 days • Holidays – Managed Solution celebrates 7 paid holidays each year Plus, 1 Floating Holiday per Year… and 2 After 5 Years of Service! • Medical, Dental, Vision – Managed Solution pays 80% of the employee cost on the base plan + 15% of dependent costs on the base plan (Optional Flexible Spending Account for eligible Health Care or Dependent Care costs) • Telemedicine options: “see” a medical provider from anywhere, over the phone, 24/7 • $100K Life/AD&D policy provided for all employees, free of charge! • Employee Assistance Program – free financial consultation; counseling services; 24/7 traveler’s assistance; and more! • $80/Month Cell Phone + Internet Reimbursement