Technical Solutions Specialist

Yesterday

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Richtech Robotics

WebsiteLinkedInAll Job Openings

51 - 200 employees

🤝 B2B

Description

• Strong leadership skills: ability to arrange work, quality control, and checking assignments given to the Tech team • Handling customer technical support cases through phone and email submission • Updating the company website with tech tips and brief documents • Evaluating system potential through assessing the compatibility of new programs with existing programs • Improving existing programs by evaluating objectives and specifications, reviewing proposed changes, and making recommendations • Maintaining system functionality by testing computer components • Achieving computer system objectives through collecting relevant data, identifying and evaluating options, and suggesting a course of action • Maintain client confidence by keeping their information confidential • Preparing reference material for users by drafting operation instructions • Aid the products installation process, be able to install the products

Requirements

• Must be 18 years of age or older • High school diploma/GED required (Bachelor's degree in Computer Science preferred) • Experience using Python and C++ • A passion for technology • A background in tech and/or IT • Ability to remain professional and courteous with customers at all times • Must be available to work occasional nights, holidays, and weekends • Excellent verbal and written communication skills • Must be willing, and able to travel to multiple sites, including out of state, extra travel compensation applies