Senior Program Manager

December 26, 2024

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MarketStar

WebsiteLinkedInAll Job Openings

Lead Generation • Renewals Management • Partner Management • Channel Management • Customer Success

1001 - 5000 employees

Founded 1988

🤝 B2B

☁️ SaaS

Description

• Manage client relationships and day-to-day engagement as the main point of contact for stakeholders • Maintain understanding of data center infrastructure and the hardware/software platforms leveraged by Enterprise organizations • Understand and provide strategic recommendations to drive partner channel ecosystem growth • Identify and provide clear program objectives focused on sales and operational solutions • Manage program finances including client billings of $4M+ annually and overall budget attainment • Develop and deliver business reviews across multiple levels of client stakeholders including the C-Suite • Oversee sales and technical engineering team performance by driving quota attainment and data trend analysis • Develop and coach a team of leaders through daily performance management, training, and development plans • Be a strong leader focused on knowing your people and understanding their motivations • Deliver on critical timelines and deliverables associated with strategic planning and performance management • Maintain staffing optimization through deliberate hiring practices and employee retention • Collaborate frequently within MarketStar ecosystem • Identify strategic initiatives to grow and adapt the program to market conditions

Requirements

• Strong experience in a sales leadership role, with preference for experience managing managers • Experience managing client or stakeholder-based relationships at all levels • Understanding of the Channel Eco-System and how to maintain and grow both revenue and the number of transacting partners • Track record of goal attainment in a sales role or as a sales leader (within office, hybrid, or virtual teams) • Sales performance related to technical products in the IT infrastructure environment • Experience utilizing and interpreting data and reporting in a sales environment to drive performance • Proficient understanding of technology tools including CRM (Salesforce.com) and sales acceleration platforms • Proven success working with other departments or individuals to achieve business outcomes • Demonstrated ability to communicate professionally to a team, senior leadership, and internal resources • History of developing and presenting business reviews in a live or virtual setting • Demonstrated success in following, teaching, and coaching a sales process to improve the performance of others • Understanding of project management fundamentals including time management, organizational skills, and holding others to achieving project milestones • Aptitude for managing budgets associated with P&L and related business expenses • Growth mindset for developing professional & personal aptitude and expertise

Benefits

• Structured learning and career development programs • Mental health program • Generous Paid Time Off policy • Paid medical leave • Child/ Dependent care reimbursement • Education reimbursement • 401k match, hardship loan program, access to financial wellness advisor • Comprehensive health care coverage including medical, dental, and vision