October 3
πΊπΈ United States β Remote
π΅ $58.6k - $68k / year
β° Full Time
π‘ Mid-level
π Senior
π Customer Support
β’ Supports field sales activity by providing outstanding installation, onboarding and training β’ Responsible for hardware and accessory installation, software connectivity for Antech products β’ Provides detailed end-user hands-on technical training β’ Walks customers through software installation and launches programs β’ Sends technical documentation and makes recommendations to associates or customers β’ Demonstrates commitment to empathetic and caring veterinary diagnostic support
β’ BS/BA degree in related field preferred, or combination of education and industry experience β’ 4+ years relevant technical experience with demonstrated success β’ Previous veterinary medicine background preferred, and prior customer service preferred β’ IHD diagnostics experience: collection, preparation, testing, etc. β’ In-house diagnostics utilization, installation and training experience preferred β’ Ability to efficiently shift focus from one task to another during heavy workload (including travel, phone, email and data entry) β’ Must work well independently with minimal direction β’ Intermediate knowledge of Microsoft Office Suite and other computer software required β’ Knowledge of basic computer networks and components required β’ Must possess good interpersonal skills with a customer service-oriented attitude β’ Must have a strong planning & organizational skill with good attention to detail to handle a complex installation, training and support schedule β’ Proven ability to follow through and resolve issues β’ Must be willing to be a team player and assist inside and outside of assigned areas as needed
β’ Paid Time Off & Holidays β’ Medical, Dental, Vision (Multiple Plans Available) β’ Basic Life (Company Paid) & Supplemental Life β’ Short and Long Term Disability (Company Paid) β’ Flexible Spending Accounts/Health Savings Accounts β’ Paid Parental Leave β’ 401(k) with company match β’ Tuition/Continuing Education Reimbursement β’ Life Assistance Program β’ Pet Care Discounts
Apply NowOctober 2
51 - 200
Application Support Specialist for Fabric's healthcare technology solutions.
πΊπΈ United States β Remote
π° $140M Series C on 2022-02
β° Full Time
π‘ Mid-level
π Senior
π Customer Support
October 2
11 - 50
Support authors and publishing professionals while optimizing conversion for Reedsy's marketplace.
πΊπΈ United States β Remote
π΅ $25k - $45k / year
π° Grant on 2016-07
β° Full Time
π‘ Mid-level
π Senior
π Customer Support
October 1
11 - 50
Customer Support Specialist improving customer experience at AutogenAI's platform.
October 1
51 - 200
Client Receptionist supporting homeowners with smart home technology issues.
πΊπΈ United States β Remote
π΅ $15 - $20 / hour
π° $4.9M Seed Round on 2020-01
β° Full Time
π‘ Mid-level
π Senior
π Customer Support