Technical Implementation Specialist

October 21

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McKesson

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Pharmaceutical Distribution • HealthCare IT • Practice Management • Supply Chain Management • Medication Adherence

10,000+

Description

• Seeking a highly skilled and motivated Technical Implementation Engineer. • Lead implementation activities to ensure successful product implementation. • Work with customers in medical-surgical markets to evaluate needs and establish workflows. • Perform customer onboarding processes and provide comprehensive training. • Drive process improvements for customers' supply chain procedures. • Travel to customer sites or conduct remote sessions to implement solutions. • Manage travel logistics and track implementation progress using Salesforce.com. • Proactively manage risks to ensure a positive customer experience. • Host kickoff calls to establish workflows with customers. • Monitor account activity for the first 45 days post-implementation and close out with customers.

Requirements

• Degree or equivalent, with at least 2+ years of relevant experience. • Excellent communication and customer interaction skills, with a strong focus on service. • Strong training and presentation skills, both in-person and through remote sales tools like webcasts and conference calls. • Ability to effectively communicate technology integration offerings. • Strong interpersonal and relationship-building skills. • Knowledge of healthcare supply chain practices. • Results-oriented, self-directed, and motivated. • Ability to assess situations and overcome objections. • Ability to work well with team members. • Analytical and troubleshooting skills with acute attention to detail. • Thorough in completing and documenting tasks. • Ability to work under multiple deadlines and handle several implementations simultaneously. • Strong problem-solving skills. • Organized approach to work assignments and adaptable to changing priorities.

Benefits

• Competitive compensation package • Annual bonus or long-term incentive opportunities • Total Rewards package • Equal Opportunity Employer