Collections Agent

3 days ago

🌵 Arizona – Remote

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🐊 Florida – Remote

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+17 more states

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⏰ Full Time

🟢 Junior

🟡 Mid-level

📞 Collections

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Logo of Medical Guardian

Medical Guardian

Medical Guardian is a company that specializes in providing medical alert systems for seniors and individuals with specific healthcare needs. They offer a range of on-the-go and in-home alert devices designed to ensure the safety and independence of their users. Their products include mobile alert devices with long battery life and extensive signal range, as well as in-home systems with state-of-the-art features such as fall detection. Medical Guardian aims to help customers live without limits by providing reliable emergency response technology that is ranked highly on numerous review sites. Since 2005, they have been committed to quality service and safety, certified by industry-leading standards.

Medical alert systems and devices • personal emergency response services • medical alarms • mobile alert systems • technology

201 - 500 employees

Founded 2005

⚕️ Healthcare Insurance

🧘 Wellness

📋 Description

•For over 20 years, MobileHelp has been a leader in safety, providing affordable and reliable medical alert solutions that empower people to live confidently and independently. •We are more than a team; we are everyday heroes committed to making a life-changing difference every day. •If you’re passionate about protecting and empowering others, MobileHelp is the perfect place to grow your career. •Join us, and together, we’ll deliver the safety and peace of mind families rely on, whenever and wherever it’s needed. •MobileHelp, a division of Medical Guardian, is seeking a Collections Agent who will be responsible for reviewing past due accounts, placing accounts on and off hold as needed and contacting customers for payment of past due accounts. •The ideal candidate will be a high-energy individual who is self-motivated, detail-oriented, and possesses the ability to multi-task in a fast-paced, team-oriented environment.

🎯 Requirements

•2+ years of collection experience. •Professional training courses or College Degree (preferred). •Knowledge, understanding, and compliance with all applicable Federal, State, and Local laws and regulations that regulate the collection industry. •Excellent customer service and communication skills (verbal and written). •Persuasiveness and talent of negotiating in the most professional manner. •Knack to keep a cool head and develop relationships in possibly difficult circumstances. •Strong organizational and follow-up skills. •Ability to interact with management with recommendations and concerns.

🏖️ Benefits

•Health Care Plan (Medical, Dental & Vision) •Paid Time Off (Vacation & Public Holidays) •Short Term & Long Term Disability •Retirement Plan (401k)

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